SplitBill’s Refund policy

If you are not satisfied with our service at SplitBill please notify us at support@ipayguru.com within 7 days, then you can apply for a refund within 14 days of  the transaction using the process below:

• Please contact us at support@ipayguru.com quoting the transaction number and your user ID or telephone number.
• We will respond within 24 hours and upon confirmation that the service was not accurately billed or the charge was made in error, we will refund within 10days.
• You will be responsible for providing full details of the transaction and why the charge should be reversed
• We will require a confirmation from the SplitBill Host that the charge was made in error or that the service was not provided as described.
• Our policies do not affect your statutory consumer rights